What is a brand operation?
- A brand operation is the content and communication structure that carries what an expert knows to the people who need it, and keeps carrying it without that expert holding every piece by hand: the site, the email list, the offers, the systems they run on, and the way they fit together.
Who is Ground Level for?
- Leaders, consultants, authors, speakers, coaches and practitioners: anyone who knows something worth knowing and is working to turn it into something that reaches people. It works even if you have built nothing yet.
How much does the Ground Level Diagnostic cost?
- It is a one-time fee of $3,500 for Open Ground, when little or nothing is built yet, or $5,500 with prior investment, when there is existing content, revenue or tools to inventory. Payment is 50% at signing and 50% at the sequence review.
How long does the Diagnostic take, and how much of my time?
- The engagement runs about 45 days. Your total time is about five hours across six weeks: the intake, onboarding, the diagnostic interview, the sequence review and delivery.
I already have a website and a course. Do I start over?
- No. Everything you have made is inventoried and sorted into keep, rework and retire, so prior investment is recovered rather than written off. If a tool you already use is working, we say so rather than replace it.
Do I have to keep paying after the Diagnostic?
- No. The engagement ends at delivery, and nothing continues automatically or renews. You hold the admin credentials to the operating base. What happens to it afterward is a separate decision, and delivery includes our recommendation.
What does the free Ground Level Scorecard include?
- Twenty-two questions that take about five minutes. You see a read of each of the six areas on screen right away, and the full report arrives by email within minutes: your stage, your strongest area, and one next move for each area. No call is required.